E-services Portal

An impressive customer service is what sustains existing consumers and attracts new ones. High-value products and services build reliability amongst customers. This is when businesses establish a loyal consumer base. The support provided during the purchase stage is as important during the after-sales. Ranging from well-established organizations to small-scale ones, a persuasive and dedicated customer service team assists in personalizing the customer experience.
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Features

Giving you a wide range of features that adds value to your business, E-Services enables a streamlined approach for users. Each crucial
company activity is identified with a corresponding service to choose from.
01
Creating/Editing an eService
02
Publishing an eService for applicants to apply
03
Settings for each eService
04
Configurable workflow and approvers.
05
Configurable forms
06
Version management and comparison
07
Document Management
08
Applicants’ registration
09
Multi-factor authentication
10
Apply for an eService
11
Track your request and converse with approvers
12
Actions to approve/reject/send back the application for approvers
13
Audit Log
14
Approval History
15
Service request completion and acknowledgement
16
Email notification.
17
Responsive in Web/Mobile browsers
18
Dashboard with various KPIs

Highlights of Using E-services

Configurable Workflows for Your Business

Every business has its unique way of functioning. From simple processes to multi-layered ones, design workflows that are responsive to each function.

User Registration and Authentication

With the rise in identity thefts and cyber-attacks, build a user authentication interface that is easy to register yet secures your credentials.

Dynamic Service Catalog

Since a company provides for an extensive list of services, it is key to ensure that the services can be customized to create a collaborative atmosphere.

Advantages

Configurability -Your Business & Rules

Efficiency Unleashed

Scalability with Confidence

User Satisfaction at Its Zenith

Use Cases and Adaptability

The E-Service web responsive solution is built to accommodate a variety of industries. Its customizable features take into consideration the user experience which proves to be unique to each company.
Manufacturing
The manufacturing industry extends an innovative and progressive supply of products to consumers. Utilizing the Service platform, equipment maintenance requests, production workflows and supply chain approvals can be automated and revolutionized.
Healthcare
Health service is often complex in nature due to its tedious process. Patient appointment scheduling, prescription requests and medical service approvals are better managed using the eService solution.
Finance
Money has a compounding effect on the revenue of a business. The E-service portal automates important finance functions such as expense approvals, budget requests and financial reports. Smooth running of monetary operations reflects a well-planned fiscal budget and forecast.
Human Resources
Seeking the right candidates can be quite tiresome and manual. The E-Service solution streamlines human resource operations such as onboarding, performance reviews, leave requests while providing a wholesome experience.
Impeccable customer service is the primal focus of today’s business ecosystem. With the E-Service portal acting as an adaptable hub, scale your company profits to exponential heights. Choose our integrative E-Service application that builds tailored
workflows apt for an enhanced customer experience.

Reach out to discuss your vision, and let's embark on this transformative low-code journey together.

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